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CUSTOMER SATISFACTION SURVEY

Thank-you for taking the time to complete this survey. The information gathered will be used to ensure continuous improvement of the services and products we deliver.

Simply check the box you think best describes TDI’s service level for the item selected.
 
 
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Excellent
Good
Average
Poor
Very Poor
No Opinion
TDI
Web-site general

New product information
Quality of service
Quality of products
Reliability as a partner
Customer service support

Price competitiveness

Customer Service
Picks up telephone:
Responds quickly to order
related questions:
Sales / Marketing

Regular contact from TDI

Information about new Products:

Promptness of answers
to enquiries

Professionalism of
sales persons

Availability of sales persons

Quality of the sales services

Willingness of provide service
Follow-up activities after sales

Technical support
Product Development

Innovation

Schedule/development reporting

Documentation and information
Production

On-time product deliveries

Quality of products

Order/delivery Flexibility

Packaging
RoHS availability

Quality
What do you purchase? Standard Power Supplies
  Custom Power Suppliees
  Systems
Would you recommend TDI to some other companies you know?  
If yes, please name the company and person
What is the most important reason why you purchased TDI products?
What are you expecting from TDI in the near future?
Please tell us about yourself
Your Name
Company
Email
Phone Number
Submit Request